A wide conference hall with soft natural light, neutral beige and gray tones, rows of seating, and a calm professional atmosphere

Advancing integrated care for non-communicable diseases across APEC economies

View Agenda

Social isolation and chronic disease progression

Addressing social isolation as a risk factor for chronic disease progression means treating loneliness, weak social networks and limited practical support as health concerns in their own right. For older Australians with diabetes, obesity or cardiovascular conditions, isolation can make medicines harder to manage, reduce physical activity, disrupt healthy meals and turn routine appointments into missed care. It can also narrow emotional resilience during recovery or hospital discharge. Calling it a social issue can therefore conceal its clinical consequences and delay support that could prevent deterioration. Learn more about The Role Of Faith Based Organizations In Health Promotion.

The 2023 APEC Conference on Promoting Community-based Non-Communicable Diseases Integrated Care Model placed community-based prevention and management at the centre of the discussion. Its official site brings together the agenda, speakers, venue, registration information and hybrid participation arrangements, while offering a downloadable program book, presentation slides and virtual backgrounds. These resources make it possible for people beyond the room to examine how integrated care works and identify practical partners for local action.

For an Australian audience, the lesson is that social connection should not sit outside the clinical pathway. Australia’s Medicare rebate system, community health centres, Local Health Networks, Primary Health Networks, aged-care services and local councils already carry different parts of the task. The gap is often the handoff: a clinician identifies low mood or poor self-management, while a community organisation may hold the social relationship, transport or activity that makes improvement possible. A fair go in chronic care depends on joining those capabilities without unnecessary duplication.

Loneliness is a clinical and community signal

Loneliness and social isolation are related but not identical. Loneliness describes a felt lack of belonging; social isolation describes limited contact with family, friends, neighbours or community. Either can be present without the other, and both may be hidden behind a practical difficulty such as no driver, hearing loss, worklessness, unstable housing or the death of a spouse. Patients may describe this as “not getting out”, “being on my own” or losing old routines rather than use the clinical term social disconnection.

Primary care teams can turn those descriptions into useful information. A brief question about who someone can call, how often they leave home and whether they manage meals can reveal changes before an HbA1c result, blood pressure reading or weight trend worsens. A nurse or Aboriginal health worker may notice the pattern when a person repeatedly cancels appointments. Rather than treating social connection as a lifestyle add-on, integrated care insights reinforce the value of linking clinical assessment with the practical and social determinants of health.

The response should be recorded and reviewed like any other risk factor. A care plan might pair medication support with a walking group, a regular telephone check-in or help arranging transport. For a person with heart failure, the goal may be a supported kitchen routine and daily weight checks; for someone with type 2 diabetes, it may be safer exercise, affordable food and a peer group. These measures complement medical treatment, but they should not imply that relationships alone determine health outcomes.

Community care must meet local reality

Distance and transport shape the options in regional and remote Australia. In Dubbo, Mt Gambier, Whyalla or across the dispersed communities of northern Queensland, a referral to a local exercise program may fail if getting there costs more than the activity. A home visit, telephone delivery, transport subsidy or outreach session can be clinically more appropriate than telling someone to attend a centre. Community-based care means designing around daily life rather than simply relocating a hospital service into a community hall.

Faith-based organisations often already provide trusted places to meet, practical assistance and sustained contact. Churches, mosques, temples and other faith communities in suburban Melbourne, western Sydney and regional towns may host health education, blood pressure checks, walking sessions, meal programs or peer support. Their contribution is explored in faith-based health promotion. Health teams should work with local leaders on their own terms, respect pastoral roles and avoid assuming that every member has the same needs or access to formal care.

Aboriginal communities require partnership rather than a standard referral script. Aboriginal Community Controlled Health Services, local Aboriginal health workers and culturally safe practitioners can connect family, kinship, Country and community obligations with diabetes, cardiac and weight-management care. This matters in Alice Springs and across remote South Australia, where workforce turnover and travel can interrupt continuity. Co-design, funded transport and local governance help ensure that a connection program strengthens community authority rather than treating residents as passive recipients.

Social connection can become part of treatment

Social prescribing offers a structured route from clinical detection to local participation. It can include walking groups, Men’s Sheds, community gardens, cooking classes, arts programs, volunteer roles and peer-led chronic disease groups. The activity offers therapeutic benefits, creates routine, reduces time alone and can build the confidence needed to attend appointments, take medication and cook healthier food. For older people who say they want “something to look forward to”, that social purpose may be as important as the fitness target.

Clinicians and care coordinators need credible referral routes because a directory that is outdated or difficult to navigate adds another barrier. A resource such as community care resources can support conversations about locally available supports, while local knowledge should confirm suitability, eligibility, accessibility and cost. An aquatic program may need a hoist, a trusted caregiver, suitable clothing and a physiotherapist familiar with diabetes or cardiovascular risk. A warm, welcoming coffee group may be more effective if it is close to a bus route and includes people with similar interests.

Commissioners and service providers should measure whether connection is improving health and care rather than counting referrals alone. Useful indicators include loneliness and wellbeing scores, attendance, physical activity, medication confidence, blood pressure or HbA1c where clinically appropriate, and the number of cancelled appointments. Personal information must be governed with consent and privacy safeguards. In a mixed funding environment, Primary Health Networks, Local Health Networks, aged-care operators and councils may need pooled arrangements so a successful program does not disappear when one short-term grant ends.

Hybrid support needs a human safety net

The conference’s hybrid participation format reflects a practical reality: some people can attend in person, while others face travel, caring duties, cost, poor internet access or limited mobility. Digital options can widen access, but they cannot be assumed to solve loneliness. Older Australians with low digital confidence, limited hearing, a slow connection or no home internet may find another screen less helpful than a phone call from a trusted worker. Digital exclusion can intensify social isolation rather than reduce it.

Community knowledge of place is equally important because chronic conditions are shaped by environments. During bushfire smoke in Melbourne or bushfire-affected New South Wales, clean-air rooms, medication checks and help contacting relatives can protect vulnerable residents at the same time. The approach described in community air monitoring shows how local observations can connect environmental exposure with health action. A peer network can also share information about safe travel, available supplies and which services remain open when ordinary routines are disrupted.

A safe hybrid model combines several channels rather than treating video attendance as the default. Community centres, libraries, councils and TAFE colleges can offer shared devices, private booths and staff support. Participants without internet can join by telephone, while those at home receive a check-in from a facilitator. The downloadable presentation slides, program book and virtual backgrounds from the conference can support these local sessions, provided organisers add interpretation, disability access and a clear route to follow-up care.

Turning insight into coordinated action

Rehabilitation after stroke demonstrates how much recovery depends on social participation. Transport to physiotherapy, peer groups, caregiver respite, home modifications and opportunities to contribute to community life affect whether gains made in hospital continue at home. The priorities described in stroke rehabilitation models align closely with integrated chronic care: sustain the pathway beyond discharge, include carers, fund the practical supports and keep local providers connected. The same principles apply to people managing diabetes, obesity and cardiovascular conditions over many years.

A local response can be organised around a small, repeatable pathway. A general practitioner or nurse identifies social disconnection; a care coordinator conducts a brief assessment; and a trusted community partner offers an activity, transport support or peer contact within a defined period. Primary Health Networks can help convene the parties, while Aboriginal Community Controlled Health Services and culturally safe practitioners should have decision-making authority in communities they serve. The conference agenda, speaker resources and program materials can inform this pathway, but local teams must set the priorities, referral details and outcome measures that fit their community.

To turn the conference ideas into action, visit the official event site, review the agenda and speaker information, and download the available program book and presentation slides. Then bring one local health worker, community leader and service manager together to map the isolation risks affecting people with chronic disease and agree on a first referral pathway. Share the resulting plan through the conference’s hybrid channels, document who is responsible for each handoff, and revisit the measures after 12 weeks. This creates a practical cycle of prevention, connection and coordinated support for older Australians.